FAQ

FAQ

How do I purchase? 

Purchasing products from us is easy!

Just visit our (MAPS/MLO) and select your favorite item. Add it to your cart, then enter your basic details and complete your payment using your preferred method through Tebex, the official FiveM partner. It's simple and convenient!

How does Tebex work? License system?

TEBEX is the simplest and most secure platform for buying and selling resources for FiveM. It provides a fast and secure way to purchase our maps using a license system, eliminating the need to stream encrypted .dll files on your server. It also allows you to use your preferred payment method, while helping us protect our intellectual property by preventing unauthorized distribution of our files.

 I bought a resource, where is it? 

Once you purchase one of our maps, you will receive an email containing a download link and a Keymaster link. If you made the purchase through your account but don’t own the server you play on, or if you haven’t received an email, simply visit the Keymaster page. There, you can find your purchased maps under "Purchased assets." From this page, you can either transfer the license to a different account (note that you can only transfer it once per license, and you will lose access to your own account) or download the resource again. 

I bought one of your maps but i don't own the server i'm playing in! 

No need to worry! Keymaster allows you to transfer your license to a different account. Just log in to your Keymaster account, then go to "Purchased assets," where you’ll find our resource. Click on "Transfer to another account," and enter the EXACT name of the other account's Keymaster. The transfer will happen instantly, and you’ll be good to go! Important: Once you transfer your license, you will no longer have access to it, and transfers are limited to just one per license. 

Will you update your maps and how does it work?

We periodically update our maps, especially if any bugs are discovered or important changes need to be made. The resource will automatically update in your Keymaster, and all you need to do is download it again. We always keep our clients informed through our Discord and/or the resource's forum page. 

I purchased one of your maps, but it's not loading! (I’m getting the message 'you don't have proper entitlement' or 'you lack the required entitlement')?

 This issue occurs when you don’t have the correct license rights for the map. Please follow these steps to resolve it:

1. Ensure that the account you purchased our maps with is the same account linked to your active server key.
2. Copy your active key from Keymaster under "Home" and paste it into the "sv_licenseKey" field inside your server.cfg file.
3. Verify that the folder structure follows FiveM’s hierarchy: you should have a folder named "avoj_mapname" inside the resources folder. Inside this folder, there should be a file called "fxmanifest.lua," an empty file named ".fxap," and a folder called "stream" containing several files.
4. Make sure your server version is at least older than Rockstar Games' Nightclub DLC.
5. Clear all caches from both your server and client to prevent streaming issues.

Following these steps should help you resolve the issue!

How do I reach out to get support? 

You can get support by joining our Discord server, which is linked at the top of this page. 

Can you unlock the resource for me? 

Unfortunately, we cannot unlock the resource, as doing so would expose it to distributors who may sell it for a profit without our consent.